What We Collect and Why We Collect It
When you create an account, we collect the name, email address and phone number you provide. When you deposit through bKash, Nagad or Rocket, we record the transaction reference and wallet number so we can match your payment to your account balance and resolve any discrepancy
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quickly. We do not store your full bKash or Nagad PIN — that stays between you and your wallet app. We also collect device identifiers and browsing data such as pages visited and session duration, which we use to keep the platform stable and to spot
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unusual access patterns. If you reach our support team by chat or email, we keep the conversation on file so we can follow up on open issues. We share data with payment processors only to the extent needed to complete a transaction. We do not sell
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your personal data to third parties. Where local law or eligible-region rules require us to hold certain records, we comply with those requirements. You can ask us to correct, export or remove your personal data at any time by contacting support — your request will be
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handled in line with applicable law in your jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.